TanjiWeb (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit tanjiweb.com (the “Site”) or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
1. Information We Collect
a) Information You Provide Directly
We may collect personal information that you voluntarily provide when you:
Register for an account (e.g., name, email address, password)
Submit a contact or enquiry form
Subscribe to newsletters or marketing communications
Purchase or enquire about services
Communicate with us by email or other means
b) Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
IP address and browser type
Pages visited and time spent on pages
Referring URLs and device identifiers
Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
Create and manage your account
Provide, operate, and improve our services
Respond to your enquiries and provide customer support
Send you service-related notices and updates
Send marketing communications (where you have opted in)
Analyse usage patterns to improve our Site and services
Comply with our legal obligations
Detect and prevent fraudulent or unauthorized activity
3. Legal Basis for Processing
Where applicable (e.g., under GDPR), we process your personal data on the following legal bases:
Consent – where you have given clear consent (e.g., marketing emails).
Contract – where processing is necessary to fulfil a contract with you.
Legitimate Interests – where processing is in our legitimate business interests and not overridden by your rights.
Legal Obligation – where we are required to process data to comply with the law.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service providers who assist us in operating our Site and delivering our services (e.g., hosting providers, payment processors, email platforms) — they are contractually obligated to keep your information confidential.
Legal authorities if required by law or to protect our rights and the safety of others.
Business successors in the event of a merger, acquisition, or sale of assets.
5. Cookies
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:
Essential cookies – necessary for the Site to function (e.g., login sessions).
Analytics cookies – help us understand how visitors interact with the Site.
Marketing cookies – used to deliver relevant advertising (where applicable).
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of parts of our Site.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymise it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access – request a copy of the personal data we hold about you.
Correction – request that we correct inaccurate or incomplete data.
Deletion – request that we delete your personal data (“right to be forgotten”).
Restriction – request that we restrict processing of your data.
Portability – request a machine-readable copy of your data.
Objection – object to our processing of your data based on legitimate interests.
Withdraw consent – withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details in Section 11.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at: